← Smile Data

Accessibility

Effective September 30, 2026Version 1.0

Our target is WCAG 2.2 Level AA. What we have done, what we know is not there yet, and how to reach us if something gets in your way.

SmileData LLC wants everyone to be able to use smiledata.com, including people who use screen readers, keyboard navigation, magnification, captions, or other assistive technology.

1. OUR TARGET

We aim for our marketing website, smiledata.com, to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG is the standard published by the World Wide Web Consortium (W3C) at https://www.w3.org/TR/WCAG22/.

This statement was last reviewed on September 30, 2026.

2. WHAT WE HAVE DONE

  • Pages use real headings, landmarks, and lists, so screen readers can move through them by structure.
  • Every page has a "Skip to main content" link, and every link, button, and control can be reached and used with a keyboard, with a visible focus outline.
  • Product screenshots carry text alternatives that say which screen they show and what is on it.
  • The rotating screen tour on the homepage has a visible Pause control and stops on its own when you choose a screen. Nothing on the site moves for longer than five seconds without a way to pause it.
  • If your device asks for reduced motion, we turn off entrance animations and the automatic tour.
  • Body text is set at a readable size and line length, and the site reflows to a phone screen without sideways scrolling.
  • We do not use an accessibility overlay widget. We fix the pages themselves.

3. KNOWN GAPS

We know about these, and we are working on them:

  • Product screenshots show dense dashboards. The text alternative describes each screen, but not every number inside it.
  • The video on our homepage and About page is hosted on YouTube. Captions on it come through YouTube, and we have not yet checked them for accuracy.
  • The audio podcast player on the homepage shows a synchronized transcript while it plays. We have not yet tested it with every screen reader.
  • We have not yet completed a full audit with assistive technology users. Automated checks and our own keyboard and screen reader testing do not catch everything.

The demo booking page at book.smiledata.com and the Smile Data platform at app.smiledata.com are separate products, reviewed separately. If you hit a barrier on either one, tell us the same way.

4. TELL US ABOUT A BARRIER

If something on our site is hard or impossible for you to use, or you need information in a different format, contact us:

  • Email: support@smiledata.com, with "Accessibility" in the subject line
  • Phone: 404-777-4020
  • Mail: SmileData LLC, 3189 Maple Drive NE, Atlanta, GA 30305

Please tell us the page address and what happened. We aim to respond within two business days, and we will work with you to get you the information you need in a way that works for you.